Terms & Conditions

These Terms of Use govern your use of the TCG Cycle mobile application, website, marketplace, messaging, payment and payout features (together, the Service).

The Service is operated by Lukáš Tomíček, a sole trader registered in the Czech Republic under Business ID (IČO) 17921902, with registered office at Sokolovská 429/208, 180 00 Prague, Czech Republic. The operator can be contacted at [email protected].

The iOS application is made available on the Apple App Store under the developer account of ATREMA Services s.r.o., which acts only as the App Store publisher on behalf of the operator. ATREMA Services s.r.o. does not operate the Service and is not the seller of cards, the payment provider or a party to transactions between users. The trader information displayed by Apple for the iOS application may therefore identify ATREMA Services s.r.o. as the App Store publisher.

By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not create an account or use the Service.

TCG Cycle helps users catalogue trading cards, publish sale and wanted listings, discover nearby users, communicate, agree a trade and, where available, pay through Stripe. TCG Cycle provides the marketplace and supporting tools; the sale of a physical card is concluded between the buyer and seller.

TCG Cycle does not take possession of cards, operate holding locations, provide auctions, inspect cards or authenticate cards. We do not guarantee a card's authenticity, condition, ownership, legality, delivery or the completion of a trade. Users must inspect items and exercise appropriate care before completing a transaction.

TCG Cycle is designed as a consumer-to-consumer (C2C) marketplace for transactions between private individuals. By publishing a listing or selling a card through the Service, you confirm that you are acting for personal purposes and not in the course of a trade, business, craft or profession. Commercial or professional selling is not permitted unless TCG Cycle expressly introduces and authorizes a dedicated business-seller feature.

The purchase contract is made directly between the buyer and the private seller. TCG Cycle is not the buyer, seller, reseller, owner or custodian of the cards and does not act as either user's agent. Features such as payments, refunds, messaging and support facilitate the transaction but do not make TCG Cycle a party to the sale contract.

When a card is purchased from a private individual rather than a professional trader, consumer rights that apply specifically to purchases from traders, including the statutory 14-day right of withdrawal and the EU legal guarantee, generally do not apply to that C2C sale. This does not exclude any rights or remedies that the buyer or seller may have under applicable law, and the seller remains responsible for having the right to sell the card and for accurately describing it.

You must provide accurate account information, keep your login secure and use only an account you are authorized to control. You may sign in with email and password, Google or Apple. Payment and seller-payout features are subject to Stripe's eligibility, identity-verification and age requirements.

You are responsible for activity performed through your account. Contact support promptly if you believe your account has been compromised. We may restrict or suspend accounts where reasonably necessary to protect users, investigate abuse, comply with law or enforce these Terms.

Sellers are responsible for ensuring that every listing is accurate and that they have the right to sell the card. Card name, printing, language, condition, quantity and price must not be misleading. Counterfeit, stolen, unlawful or otherwise prohibited items may not be listed or sold.

TCG Cycle does not perform counterfeit checks. Any card images, catalogue data or price references are provided for identification and convenience and are not a guarantee of authenticity, condition or market value.

Messaging is provided only to arrange and complete trades. You must not post or send unlawful, threatening, hateful, discriminatory, sexually explicit, abusive, deceptive, fraudulent or spam content, or attempt to harass another person. Automated scraping, interference with the Service and attempts to bypass security or payment controls are prohibited.

TCG Cycle may automatically filter prohibited content and may review reports and relevant records when investigating misuse. Users can report or block another user. Blocking prevents further interaction and cancels open transactions between those users; where a payment has already been captured and has not been paid out, a refund is initiated to the original payment method.

Payments are processed by Stripe. Payment-card details are entered into Stripe's checkout and are not stored directly by TCG Cycle. Sellers who receive payouts must complete Stripe Connect onboarding and any identity or bank-account verification required by Stripe.

The Service currently uses EUR unless another supported currency is expressly shown. Unless a different amount is displayed before confirmation, the standard seller service fee is 6.5% of the card price, the Premium seller service fee is 2.5%, and the buyer service fee is EUR 0.30 per order or basket checkout. The total price and applicable fees are shown before payment, and that displayed amount controls.

Funds for a paid order remain unavailable for seller withdrawal until the transaction reaches the required completed state. A seller payout can be delayed or refused where verification is incomplete, a transaction is disputed or refunded, or Stripe or applicable law requires it.

An open order may be canceled using the in-app cancellation flow before seller payout. If no payment was captured, no refund is due. If payment was captured and is still refundable, TCG Cycle initiates a full refund through Stripe to the original payment method. TCG Cycle does not convert refunds into an in-app cash balance. The time needed for the refund to appear is determined by Stripe, the card network and the user's financial institution.

Completed or already-paid-out transactions may not be automatically refundable. If a card is not delivered, is materially different from its listing, is suspected to be counterfeit or another dispute arises, contact [email protected] promptly with the transaction details. Any rights and remedies that apply under applicable law continue to apply and are not limited by these Terms.

When an order is completed or canceled, its chat becomes read-only and is hidden from the active chat list. Participants can access that chat from transaction history for 90 days, after which the chat content is deleted from the active database, subject to limited retention required for legal obligations, fraud prevention, security or dispute handling.

Transaction, refund and payout records may be retained for longer where necessary to operate payments, meet accounting or legal duties, prevent fraud or resolve disputes. More information is available in the Privacy Policy.

You can request account deletion in the app or at www.tcgcycle.com/delete-account. Before deletion, available seller funds must be withdrawn and paid transactions still in progress must be completed or canceled. We may ask you to authenticate again to protect the account.

Deletion removes or anonymizes account data that is no longer needed. Some payment, transaction, security or dispute records may be retained where required by law or legitimate compliance needs. Sign in with Apple authorization is revoked as part of deletion for Apple accounts.

The Service is provided on an as-available basis. We may maintain, change or discontinue features and cannot promise uninterrupted or error-free operation. To the extent permitted by law, TCG Cycle is not responsible for user-provided listings, user conduct, the physical condition or authenticity of cards, or indirect losses arising from transactions between users.

Nothing in these Terms excludes liability that cannot legally be excluded or limits mandatory rights available to consumers.

We may update these Terms when the Service, law or our business practices change. Material changes will be communicated through the Service or by another reasonable method. Continued use after the effective date means that the updated Terms apply.

These Terms are governed by the laws of the Czech Republic, without removing mandatory consumer protections that apply in your country of residence. Questions, complaints and legal notices can be sent to [email protected].